INVERTED MONOTUBE RALLY STRUT (PAIR) - TRANSIT

After 6 removals and installs, the struts ride great. That is no thanks for Van Compass. If you have issues with these struts, go straight to Falcon for assistance. I had to find that out on my own. My first set of struts had manufacturing issues. I had to figure this out on my own, VC just kept blaming loose hardware. Was led to Falcon directly from another customer with issues. They stepped up after a week of back and forth with VC going nowhere. They had new struts to me in a matter of days.

The new struts had issues with VC’s blue lift coil. They created significant binding, causing lots of noises/stiction similar to the first set. VC told me this is due to manufacturing tolerances, and that I should grind the springs down to fit better. So two compatible products engineered by the same company need to both be modified to work together. As of today, that’s not stated anywhere on the product pages, or in the instructions. You’ll only find that out after install, and then they can’t help you because the products have been used/installed. This whole process has been a joke and a giant waste of my time.

Falcon struts now operate great with OEM coils. Don’t expect to install these yourself, unless you want to diagnose problems without help, or modify $2500 worth of suspension components to work properly.

easy ton install.

Ordered these early. Put them on in January at a certified Vancompass installler, ..Main line Overland in Charlotte, North Carolina..
Drove out from South Carolina to big Bend in Texas along interstate 10. The struts did improve handling of the front end..
However, The struts are very loud when running over bridge expansion joints, and pot hole rough roads. I was so concerned that I took it back to mainline Overland after returning from Texas to have them check the struts. I’ve read several of the reviews here and online in various forms about failure issues.. Mainline overland did not inform me of any recalls from Van compass.(I don’t believe Van compass has even issued one.).
If I was sitting on the fence… trying to determine if I should put these on my 2 inch Van compass lift on my transit. I would wait… I wore out the Ford OEM front struts at 35,000 miles and a replacement under warranty by Ford. I kept the old “New replacement “ Ford OEM replacement struts just in case… I will say handling is better. But in the back of my mind, I’m waiting for a failure issue.. mind you my build is 9000 pounds when fully loaded and a hightop 2021 Ford transit all-wheel-drive.

What a mess. A Van Compass representative recommended these items for the lift kit I am installing. Apparently, these are not even compatible with my 2024 Ford Transit. So, after 7.5 hours waiting for everything to be installed, Owl Outdoor (install) found that the struts rub the wheels and it is not even drivable. So, I now have to wait another 3 hours for this to be remedied.

I originally tried to order this in November, and was not able to do so until January. Then, the parts did not arrive until March 6th. I asked if shipping could be changed because I live full time in my campervan and it's already 90° in PHX. I was told no, that the shipping was worked into the price. I then asked if I could just return everything (about $6,500 worth of material) and told that I would incur a 3% charge.

Horrible experience, I would not recommend Van Compass to anyone.

Like others have stated , there is a serious design flaw with these. I have had the same failure mode twice now with the rotation of the sway bar link clamp into the tire. Van compass indicated they are talking with teraflex to correct the issue , but there isn’t a firm timeline or even root cause that has been communicated yet.