Warranty Return Authorization

If you suspect there is an issue with your shocks, please check the following guide first, then complete the form below if you think you have a warranty issue. One of our team will promptly contact you with further steps and any information needed. Falcon shocks must first be sent back to Van Compass for assessment and repair; most shock issues can be solved by simple repairs and your shock will be returned to you in a timely manner.

>> Falcon Shock Trouble Shooting Guide <<